Immaculate by Imani

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Immaculate by Imani

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Terms and Conditions

1. Terms & Conditions By accessing our website, and purchasing our hair products, you agree to these Terms & Conditions. Please read them carefully:

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.
  • Prices are listed in $USD currency.
  • We accept ALL major credit cards & Cash. No checks, money orders or Cash App.
  • We reserve the right to refuse or cancel orders at our discretion.

3. Shipping & Delivery

  • Processing time is 3-5 business days.
  • Shipping time varies based on location and chosen method.
  • We are not responsible for delays due to carriers, customs, or incorrect addresses provided by the customer.

4. Hair Care & Usage

  • Proper maintenance is required for longevity.
  • We are not liable for damage due to improper care, chemical treatments, or third-party installations.

5. Privacy Policy Your personal information is protected as outlined in our Privacy Policy.

6. Limitation of Liability We are not responsible for any direct damages.

7. Changes to Terms We may update these Terms & Conditions at any time. Continued use of our site means you accept any modifications.

8. Contact Us For questions, contact us at support@macimani.co


Return and Refund Policy

Refund & Exchange Policy

1. All Sales Final Due to the nature of hair extensions, all sales are final. IF ANY DAMAGES OCCUR ON OUR PART, RETURNS/ REFUNDS CAN BE NEGOTIABLE.

2. Defective or Incorrect Items

If you receive a defective or incorrect item, contact us within 24-48 HOURS of receiving your order.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • We will review and, if eligible, provide a replacement or store credit.

3. No Refunds for Improper Use We are not responsible for damages due to improper care, chemical treatments, or third-party installations.

Contact for Refund Requests For any refund or exchange inquiries, email us at imani@macimani.co

Thank you for choosing IMMACULATE BY IMANI for your luxury hair needs!

Copyright © 2025 Macimani - All Rights Reserved.

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